Niagara's Property Restoration Specialists

When you call First General with an emergency you get action! Our local office responds with professionally trained staff and the latest arsenal of equipment. We stabilize the property reducing the impact to your home.

Customer Satisfaction Comes First!

Call us first before you call your insurance provider, we will conduct a thorough assessment of your property damage and provide you with the next steps.

Communication with property owners, property managers and insurance companies is critical to a successful restoration project. We make it easy to share information about the status of work in progress, including full documentation of the work being performed, selection of materials, and confirmed work schedules. This is one of the many reasons we enjoy a high level of customer satisfaction and insurance company approval.
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24 Hour Emergency Response Team

We respond 24 hours a day, 365 days a year, minimizing damages and reducing overall restoration costs.

Our Specialization

Quality • Integrity • Accountability


The First General Team is the best in the property damage restoration industry. Each office has the resources required to provide the highest level of quality service. Our Corporate Key Performance Indicator (KPI) program monitors performance and ensures a consistent standard across all offices.


Every First General office is transparent in all of their transactions. You will not work with a First General member that does not put integrity first. Our Network is comprised of owners whom put customers first.


In an age where every dollar counts, we understand the importance of value. Our average restoration cost has continual declined over the past three years. We are accountable to you.


First General Niagara is proud to support local charities and amateur sports in Niagara.

Our Employees are certified through

Proud Member of the