About Us

The preferred contractors for major insurance companies

Our Company

Established in 1983, First General Niagara has led the property damage restoration industry in technology, service and customer approval rating. Coordinating your restoration needs, our focus is always on offering you peace of mind and satisfaction in an otherwise stressful situation.

Call us First:

We Respond 24 Hours A Day, 365 Days A Year, Minimizing Damages And Reducing Overall Restoration Costs

Communication with property owners, property managers and insurance companies is critical to a successful restoration project. We make it easy to share information about the status of work in progress, including full documentation of the work being performed, selection of materials, and confirmed work schedules. This is one of the many reasons we enjoy a high level of customer satisfaction and insurance company approval.

First General members are trained to work with property owners, property managers, and the insurance company. Educated to look for hidden damage that can cause potential problems, First General services members maintain industry qualifications and guarantee that professionally executed projects are carried out.

Our member affiliates are restoration specialists with the knowledge and qualifications to complete any property restoration. Our goal is to provide you with the assistance and support you need so that relief is only a few steps away.

We are First in

From the customer service representatives to the project managers, every affiliate of our professional restoration team understands your needs. We are committed to working with you through each stage of the restoration process, allowing you the security and relief that your property is in good hands.

National Networks

Emergency Response


Our Expert Team

To serve you better, our certified specialists are constantly updating their expertise in restoration technology. As a member of the Institute of Inspection, Cleaning and Restoration Certification, we are ready to provide you with the information and service you would expect from the best.

Juan George​

Vice President

Sean Hart

Project Leader

Emma Kelly

Creative Director

Call Us First For your free pre-claim evaluation

Did you know most insurance companies have deductibles & limits. Let us do a pre-claim evaluation to determine the extent of your damage. We could save you money while you keep your claims free discount. The best part of this is that’s it’s free.

"The preferred contractors for major insurance companies"